We want everyone to be able to enjoy swimming at our five great pools. See below for a list of accessible facilities at each location and find out about our Disability Access Memberships.
Wheelchair access
Accessible toilet at reception
Two accessible changing cubicles with toilets and showers
Elevator access to Clubfit Gym
Accessible ramp to Café
Accessible ramp to Leisure/Wave Pool
Accessible stairs to Lap Pool
Hoist access to the Lap Pool and Spa
Water wheelchair available
Wheelchair access
Accessible changing cubicle with toilet and shower
Accessible ramp to Hydrotherapy Pool
Accessible stairs to Lap Pool
Water wheelchair available
Accessible shower with adjustable temperature by Learner pools
Wheelchair access
Chair hoist access to Lap Pool
Accessible stairs to Lap Pool
Accessible changing cubicle with toilet, shower & baby/adult changing table
Wet Wheelchair available
Wheelchair access via external gates
As part of our vision of supporting community swimming and wellness, we offer free swimming across our five pools for Tauranga Residents living with a permanent disability (physical or intellectual). There are two options available, see below for more information.
This membership provides access (general swim entry only) to swimmers that have a permanent physical or intellectual disability who requires a caregiver to safely use the aquatic venues. The caregiver must be aged 16+ and must be in or by the water and available to render immediate assistance to the member should this be required. The caregiver cannot also hold a “Disability Access – Caregiver Required” membership. Both the member and the caregiver swim for free under this membership type. A “Disability Access – Caregiver Required” member may not hold any other paying membership with Bay Venues that allows them to utilise our facilities without a caregiver.
This membership provides access (general swim entry only) to swimmers that have permanent physical or intellectual disability who do not require a caregiver to safely use the aquatic venues. While having a permanent disability, the member can use the aquatic venues safely without a caregiver present. The member swims for free under this membership type. Please note that normal child supervision rules will still apply.
Ask the friendly reception staff at any of our five pools for a Disability Access Membership application form or click here to download. Return your completed form to reception or email to specialaccess@bayvenues.co.nz.
Applications will take one week to process after all required information is received.
